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Content Moderation for Dating Apps and Portals

Dating services provide platforms for individuals to connect, interact, and potentially form romantic relationships. However, ensuring a safe and positive user experience requires effective content moderation to prevent inappropriate, offensive, or harmful content (e.g. sexting / sextortion) from being shared. By implementing AI-based content moderation solutions, dating portals can automate the process of monitoring user-generated content, maintaining a respectful and secure environment for their users.

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The Challenge:

Dating portals face challenges in manually reviewing and moderating user-generated content due to the sheer volume of data generated daily. Traditional content moderation approaches can be time-consuming, resource-intensive, and prone to errors. E.g. humans have a typical error rate between 5 and 10% combined with irreproducible decisions. Ensuring compliance with community guidelines, preventing harassment or explicit content, and maintaining a welcoming atmosphere for users are critical concerns. AIrisprotect content moderation system can address these challenges effectively, efficiently with an error rate below 2% and reproducible decisions.
INFORMATION
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Use Case

Profile Validation

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Industry

Online Dating service

Details

Solution :

Implementing an AI-based content moderation system empowers dating portals to automatically analyze, filter, and moderate user-generated content in user profile information, profile pictures and comments as well as in chat communications such as text images, videos and live-streams. How it works in more detail:

  1. Harm Categories: The system detects nudity, violation, hate, unwanted symbols and substances, suggestive gestures, overlay text, children, celebrities and many more. As an option detected objects will be made unrecognizable (e.g. blurred).
  2. SCAM protection is provided by identifying fake profiles and liveness detection. Based on a reserve Google image search similar pictures are identified. AIrisprotect matches these results with the face recognition module to recognise the identity abuse. The selfie task module allows to ensure that the profile picture matches the person using the service.
  3. Image and Text Analysis: The AI model of AIrisprotect leverages computer vision and natural language processing (NLP) algorithms to analyze the collected content. It can detect explicit images, offensive language, hate speech, harassment, personal information, and other violations of community guidelines.
  4. Pretrained AI Models: The system uses pretrained AI models that have been trained on large datasets to recognize and classify inappropriate or harmful content accurately. These models can identify patterns, context, and sentiment within text and images to determine whether they adhere to community guidelines.
  5. User Reporting and Feedback: The system incorporates user reporting and feedback mechanisms to encourage users to report inappropriate content. User reports serve as additional inputs to the AI model, improving its accuracy and enabling continuous learning.
  6. Moderation Actions: Based on the AI model’s analysis, the system automatically applies appropriate moderation actions, such as warning the user, flagging the content for manual review, removing offensive material, or suspending user accounts, if necessary.
  7. Continuous Improvement: The AI model continually learns from human feedback, both from user reports and manual reviews conducted by human moderators. This iterative process helps refine the model’s accuracy and adapt to emerging trends or evolving user behaviors.

Benefits

Implementing AI-based content moderation using AIrisprotect for dating portals offers several benefits:

  1. Enhanced User Experience: By filtering out inappropriate and offensive content, the system fosters a safe and respectful environment, improving the overall user experience and encouraging user engagement.
  2. Improved Efficiency: Automation reduces the need for extensive manual content review, enabling the dating portal to handle a larger volume of user-generated content promptly.
  3. Scalability: The AI model can handle the increasing volume of user-generated content as the dating portal grows, ensuring that all content is consistently monitored.
  4. Real-Time Moderation: AI-powered systems can analyze and moderate content in real-time, allowing for prompt response to potential violations and minimizing the exposure of harmful content including real-time streaming video.
  5. Consistent Enforcement: The AI model applies community guidelines consistently across all user-generated content, ensuring fair and unbiased moderation practices.
  6. Cost Savings: By automating content moderation processes, dating portals can reduce the need for large teams of human moderators, leading to potential cost savings.

Conclusion

AI-based content moderation based on AIrisprotect provides dating portals with an efficient and effective means of maintaining a safe and welcoming environment for users. By leveraging AI models, these platforms can detect and filter out inappropriate or harmful content in real-time, ensuring compliance with community guidelines and promoting positive user interactions. Implementing such a solution helps dating portals build trust, attract more users, and create lasting connections among individuals seeking meaningful relationships.